For catalogue corrections, download reports and other website enquiries, contact [email protected].
Identify the record
Begin with the full SegaCom page URL and the app or game title. If your report concerns a particular file, include the release version and the download option you selected. These details help distinguish a listing issue from a problem with a different version.
Describe the discrepancy
Tell us which information appears incorrect or which action failed. Include the exact error text, a short sequence of steps and any useful source for a correction. For installation issues, your device model and Android version may help explain the situation. Remove personal information from screenshots and avoid sending large application files unless requested.
For developers and rights holders
Identify the material concerned, the page on which it appears and the right or authority you represent. Link to a source that supports your claim and state the correction or removal you are requesting. The same address accepts factual updates from developers; supplying an update does not guarantee that it will be published without review.
For privacy-related correspondence
Use Privacy enquiry as the email subject. Describe the information or interaction involved and the action you want considered. Only send what is relevant; passwords, verification codes and full payment details are not needed. Limited verification may be requested before a personal record is disclosed or changed.
What belongs with another service
SegaCom handles its catalogue and website. App accounts, subscription cancellations, purchase refunds and in-game support are matters for the developer or payment provider. We cannot access or repair those accounts.
Browse SegaCom.com to locate the entry you want to reference, then send your report to [email protected].